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Get Smarter: Attain

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ClickLearnSupportCommunity Manager

Attain: Publishing content

Setting Up the ClickLearn Assistant for Web Apps

This guide is for web apps only. To get started, first publish your content. In the final screen of the Publishing process, you will see two URLs. Copy the Assistconfig URL and paste it into a web browser. You will get prompted to log in. Enter your credentials and click Login. Head back to ClickLearn Studio and copy the URL of the published portalReturn to the Assistconfig webpage and paste the portal URL into the link area and click Go! You will automatically get a prompt asking if you want to add this to your system. Paste the URL of the webpage where the Assistant will be used. This completes the process. To test that the Assistant has been configured you will need to install the ClickLearn Chrome Assist Extension for Google Chrome or Microsoft Edge.Once installed, return to the website where you will be using the Assist. Click on the Assist Extension and paste the URL of your portal. Click Continue The Assist will now allow you to go through the steps documented in your recordi

7693

4 hours ago

MortenCommunity Manager

Morten's Corner

Video options

A dive into different video options and hidden gems00:14 Scope of today00:36 Template options & Autoplay10:12 html video and iframe embedding16:00 Mp4 Video

1652

2 days ago

pennyelsonRising Star

Have a question?

Default screenshot setting

Hi is it possible to change the default setting for a screenshot from Click to Crop Area to Entire Screen.Thanks Penny

2 days ago

KayaEnthusiast

Have a question?

Group as text formats steps inconsistently

When I group three steps and choose to keep them as text rather than bullets or numbers, it gets formatted oddly: The first two steps end up on the same line, separated by a dash that can’t be removed, while the third step gets its own line. I can’t remove the dash, and if I try to end the first step with a full stop, it’s automatically removed. This forces me to format my text around a dash that has no reason to be there.This doesn’t happen if I merge two or four steps, only when I merge three. Is there a way to get around this and get rid of the dash?I had to blur the text for privacy reasons, I hope this makes sense with annotation:

7 days ago

pennyelsonRising Star

Have a question?

Red ? on Recording Names

We had an issue whereby all the recording that had previously been saved were now showing in red with a red question mark. What does this mean?Thanks Penny

7 days ago

ClickLearnCSMCommunity Manager

Feature spotlight

Feature spotlight: Numbering in recording template

If you want to use numbering in your recordings, to make your content more structured and easier to consume, here is a feature you will appreciate.You can now enable auto-numbering on steps using a setting in the publishing template in your project. There are two settings – “Steps” and “Steps – reset each section”. To enable either of them, go to the Project Settings, Publishing Template, Recording Entity and look for Numbering in the right-side menu, as shown below. The setting “Steps” will enable numbering on each step, consecutively through the entire recording. The setting “Steps – reset each section” will enable numbering on each step consecutively through each section. This feature update relates to version 12.1.0.32 and older, of ClickLearn Attain.

1181

8 days ago

MortenCommunity Manager

News & Announcements

General Availability announcement for the User Experience Panel

Digital Adoption and Onboarding Re-Imagined Today, April 16, 2024 ClickLearn is introducing a new set of features:The User Experience Panel™️ is a new way of deploying content to all your corporate users. It is a new AI-driven side panel with quick access to on-screen digital adoption assistants, Corporate configured AI Chat sources and important user notifications all-in-one, designed to work on all your important Business Platforms.Alfred for Microsoft Teams is a new chatbot that is designed to work with your existing learning portal content, and delivers an AI-driven chat interface in every Teams Channel where your users are.Reliable, Responsible and Secure Corporate AI Content is now built-in to your ClickLearn Deployment workflow! You are able to control and design the perfect digital co-workers with knowledge that goes beyond sequential procedures and combines conceptual know-how with precise work instructions. Our new AI-driven learning engine is a paradigm shift for learning so

870

9 days ago

MortenCommunity Manager

Morten's Corner

From Zero To UXP

590

9 days ago

MortenCommunity Manager

Attain: General info

User Experience Panel - License & Token System ExplainedBlog

License TypesThe User eXperience Panel is available for the following license types: Subscription ModelsEnterpriseProfessionalEssentials (no AI Chat and no Company Asset integration) Ai TokensBoth Enterprise and Professional get 100 operating tokens per year as well as:Enterprise license has a 1000 user count and will be given 1 token per user per year (subscription period) for a total of 1100 yearly tokensProfessional license has 100 user count and will be given 1 token per user per year (subscription period) for a total of 200 yearly tokensYou are able to top off your tokens. The minimum purchase is 100 tokens at a time, the tokens you purchase will carry over into the next subscription period. Ai Token Calculation (example)So, lets say you are in December, and you have 50 tokens left and you buy another 100. During December, you spend only 60 tokens, then in January, you have 90 tokens - you will then get to keep those 90 tokens and add them to your subscription cycle additon, which

170

9 days ago

Valerie SohmExplorer

Have a question?

Display Format

Hello!Are there any recommendations regarding the display format? Every time I use the replay function, the green rectangle does not appear in the same place as in the original recording, with the result that the replay doesn’t work. I assume that this issue may be related to the display format. Thanks for the answer in advance.Best regards, Valerie

9 days ago

pennyelsonRising Star

Have a question?

Default screenshot setting

Hi is it possible to change the default setting for a screenshot from Click to Crop Area to Entire Screen.Thanks Penny

2 days ago

KayaEnthusiast

Have a question?

Group as text formats steps inconsistently

7 days ago

pennyelsonRising Star

Have a question?

Red ? on Recording Names

We had an issue whereby all the recording that had previously been saved were now showing in red with a red question mark. What does this mean?Thanks Penny

7 days ago

pennyelsonRising Star

Have a question?

hemanth4Enthusiast

MasterClass 2022

Mule 4 - Workday connector

i'm wanting to get employee data from Workday such as when a new hire happens, employee terms, or just an update to employee record. I'm using the HR workday connector from Workday and I believe that I configured the connector correctly, but i'm still getting a 500 error. Are there any suggestions to get my connection working?

1 month ago

pennyelsonRising Star

Have a question?

ClickLearn Recording Saved but not updated

Hello,one of our authors spent about 3 hours editing his recording. He saved as he went along. This content had not yet been published. His laptop re-start itself (pesky Microsoft updates) and all of the work he had completed was lost. His recording only showed what was there when he started his 3 hour edit.The activity logs don’t even show that he had been in the recording at all for over 2 weeks but he was working on it 5 days ago.Is there anywhere that this update recording could be? After all he saved it multiple times. Our authors are very busy and we can’t afford for them to be losing 3 hours worth of work. This is not the first time that this has happened to this particular author.Thanks Penny

1 month ago

jhendersonEnthusiast

Have a question?

Uploading SCORM files from Click Learn to a LMS

When enabling the SCORM package within Click Lean, it appears to load the entire Learning portal into one SCORM file. When loading that SCORM file to an LMS, the file does not communicate correctly. Is there a way to load SCORM files individually for individual recordings within Click Learn? Thanks!

1 month ago

ParulExplorer

Have a question?

Does ClickLearn support two factor authentication? How do we enable it?

We are currently using ClickLearn login provider for sign-in, and would like to enable 2FA. Is that possible? Do we need to switch to another login provider like O365?

2 months ago

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