October 13, 2020

The conference has started


Do you want to attain faster content, better collaboration, and easier upgrades?

We have redesigned the ClickLearn application to create a fantastic user experience with over 200 new features! With the launch of Attain, the ClickLearn application offers authors faster results, ease-of-use, and unparalleled collaborative experiences in the creation of content for training and documentation.

ClickLearn Attain will be a gamechanger in authoring software for business systems. This new release caters to the real needs of authors: to deliver training in a wide variety of formats such as interactive videos, step-by-step instructions, and PowerPoint slides deployed inside their Microsoft business systems.

Whether you are new to ClickLearn or one of our over 8000 authors, we hope you'll join us to see what the future of user adoption looks like.

Do you want to attain faster results, better content, and true collaboration?

We have reworked our application and given it a complete makeover. With the launch of Attain, the ClickLearn application offers users a fantastic user experience with over 200 new features!

ClickLearn Attain will be a gamechanger in user adoption across business systems. With new and easy-to-access features, it caters to the real needs of enterprises: to deliver training in a wide variety of formats such as interactive videos, step-by-step instructions, and PowerPoint slides deployed inside Microsoft their business systems.

Whether you are new to ClickLearn or one of our over 8000 authors, we hope you'll join us to see what the future of user adoption looks like.

Creating success together

** Please Note: for Australia (AEDT), sessions take place on 14th October

ClickLearn Attain will be a gamechanger in how companies adopt new users to their business systems - delivering a superior customer experience with shorter sales and onboarding cycles for clients. This new release caters to the real needs of organizations: to ensure that their employees are onboarded in their business-critical processes and systems.

To coincide with the Attain release, we are launching a completely new way of thinking partnerships. Join #OneTeam today and discover why user adoption is good business. Explore how you can capitalize, not only from your existing customer base but from your network and your influencers' network to identify "your next customer".

We hope you'll join us for an exciting day of inspiration!

Agenda

Select your track

Authors Discover ClickLearn Partners

15:00 CEST

Key note (10 mins) 

Speaker: Joachim Schiermacher

ClickLearn Attain is the largest single launch in ClickLearn history, transitioning from an on-premise, single author experience to a cloud-first, collaborative universe. Not only is ClickLearn Attain packed with over 250 new features, it is also the largest refurbishment of the entire architecture in ClickLearn.
Our CEO, Joachim Schiermacher will set the scene for the remainder of this exciting day of cool features and ease-of-use and deliver an overview of the many changes in both the user experience and the core product.
15:10 CEST

Ask the team behind Attain (140 mins) 

Speakers: Mads Fors, Michael Olsen, Mehul Trivedi, Per Ferdinandsen

Session Moderator: Joachim Schiermacher

Throughout the day, the team behind ClickLearn Attain will answer questions on the process of creating Attain and any questions you may have on functions and features inside Attain. Drop by and ask your questions during a break or after the sessions.
15:10 CEST

Introducing Attain (25 mins) 

Speaker: Per Ferdinandsen

Session Moderator: Tobias Lange-Emden

So what will that first hand on experience of ClickLearn Attain look like? Per Ferdinandsen, our Director of Customer Care, will take you through a fast-paced session on where you will see the changes as an ClickLearn author. Per will cover:
  • How do you transition from UX11 to ClickLearn Attain?
  • Working with projects and migrating existing content
  • The new team concept in ClickLearn Attain
  • The recording and replay experience
  • Working with assets and sharing recordings between projects
  • The back-end infrastructure
15:40 CEST

The trinity of fast implementation: Community, Universe and In-app assistants (15 mins) 

Speaker: Per Ferdinandsen

Session Moderator: Lucia Vengrinova

ClickLearn Attain is the first on-boarding solution to integrate three distinct sources of knowledge:
  • Community, where our authors meet, discuss and share experiences.
  • Universe, a brand new Academy available to all our authors for free certification and adoption of the latest and greatest in the ClickLearn universe.
  • In-app assistance, with guidance inside ClickLearn Attain to support you in your transition to the new technology.
In this session, our Customer Care Director Per Ferdinandsen will take you through the ideas behind the trinity of fast implementation. He will also display how he envisions the future of the ClickLearn trinity and show you how easily you can get started, when you are on-board ClickLearn Attain. Join in for a fast paced tour of one of the most exciting new enhancements to the ClickLearn experience.
16:00 CEST

Transitioning to Attain (25 mins) 

Speaker: Tobias Lange-Emden

Our entire support superheroes are joining in on a session, where you will get a chance to see how you best transition from UX11 to the ClickLearn Attain experience. Morten, Tobias and Tracy will take you through:
  • How you can best prepare yourself for switching
  • Moving from an on-prem to a cloud universe
  • The production engine and templating system
  • How you move your content to the ClickLearn Attain experience
  • User management and the new Author / end-consumer engine
16:40 CEST

The recording, replay and multilanguage experiences in Attain (25 mins) 

Speaker: Peter Højlund Løvskov

Session Moderator: Lars Heinrich

ClickLearn Attain comes with a brand new recording and replaying experience. We’ve worked with numerous customers on bringing the recording and replaying technology in to the best experience available in the market. Furthermore we have enhanced our multi-language capabilities making it easier and faster to run large multilanguage, multi-regionalization projects. Join in as Lars, Christine and Peter take you through a tour of the new recording and replaying experience:
  • Recording – introducing your new best recording friend: The sidebar.
  • Replaying – keeping your recordings current and replaying from something to everything.
  • The new regionalization features in ClickLearn, working together to create stronger multilanguage experiences.
  • Using the task system, when upgrading your business system and preparing for recapture.
17:10 CEST

Mortens Attain Corner w Special Guest Tracy (25 mins) 

Speaker: Morten Neubert

Session Moderator: Tracy Baker

No conference without a Mortens corner. This time Morten will be delivering golden nuggets on ClickLearn Attain, touching on a lot of the new cool features in the product. Morten is backed up by his special guest Tracy, who is our support superhero in the US. If you are an experienced author, dying to be blown away by the new ClickLearn Attain, this is a must-see session.
17:40 CEST

Publishing your content - destination anywhere (25 mins) 

Speaker: Christine Eltz

Session Moderator: Tracy Baker

One of the key features in the ClickLearn Attain is the deploy-once-use-from-anywhere concept. In this session Christine and Tracy will discuss the impact of having a single deployment, used by many sources. The will also cover:
  • How to configure your deployment.
  • The new publishing settings, allowing you to tailor your finished production.
  • Preparations for inside Dynamics CE-experiences.
  • Using Analytics and configuring security and user policies for your learning platform.
10:00 CEST
01:00PM EDT

Key note (10 mins) 

Speaker: Joachim Schiermacher

ClickLearn Attain is the largest single launch in ClickLearn history, transitioning from an on-premise, single author experience to a cloud-first, collaborative universe. Not only is ClickLearn Attain packed with over 250 new features, it also delivers a built-in onboarding and training universe.
Our CEO, Joachim Schiermacher will set the scene for the remainder of this exciting day of cool features and ease-of-use and deliver an overview of why training and support in one solution makes perfect sense in the era of Digital Transformation.
10:10 CEST
01:10PM EDT

Q&A - with Morten & Tobias (105 mins) 

Speaker: Morten Neubert

Session Moderator: Tobias Lange-Emden

Throughout the entire conference day, our support superhero Morten (known by our ClickLearn community from “Mortens corner”) and his equally famed German support hero Tobias, will man the mic and answer any question on ClickLearn Attain. Morten and Tobias never stick to just speaking. We are confident that there will be a lot of live demoing going on this session. Drop by and ask your questions during a break or after the sessions.
10:20 CEST
01:20PM EDT

ClickLearn Attain - Training and support in one solution (40 mins) 

Speaker: Lars Heinrich

Session Moderator: Peter Højlund Løvskov

Lars, our Customer Success Manager will take you on a journey through our new ClickLearn Attain universe, covering all the amazing things you can do with ClickLearn Attain, and showing how fast and easily you can perform tasks that you never previously attempted – just because they were too time consuming.
Lars will demo:
  • The basics of starting your first project
  • Setting up the team
  • Recording your processes
  • Performing fast and efficient editing
  • Structuring and publishing content in a 24/7 available learning portal for all your end-users
  • Updating your material as your system changes
11:05 CEST
02:05PM EDT

From idea to training in 20 minutes (20 mins) 

Speaker: Peter Højlund Løvskov

Session Moderator: Lars Heinrich

How do you begin your journey from idea to finished learning portal? In this session our Dynamic(s) Duo, Customer Success Managers, Peter Højlund and Christine Eltz, will take you through a fast-paced session, starting with a simple idea, creating the content, and realizing the dream in a learning portal.
Our two ClickLearn superheroes will cover:
  • Formulating the vision for the final learning portal.
  • Preparing for recording.
  • Automatically replaying for multi-language support.
  • Structuring the content.
  • Publishing the content to the finished learning portal.
  • Following up on progress and handling feedback from the end-users.
11:30 CEST
02:30PM EDT

Succesfully implementing ClickLearn in 4 hours (25 mins) 

Speaker: Per Ferdinandsen

Session Moderator: Lucia Vengrinova

ClickLearn is not just the easiest and fastest way to create training and support material. It is also easy to implement. With close to zero footprint in your IT-department and self-paced, built-in training, ClickLearn truly delivers on fast and easy. In this session we will cover, how to successfully implement ClickLearn in hours. The session will cover:
  • Planning for implementation
  • Infrastructure preparation
  • Preparing for in-app guidance and in-app availability
  • Getting started with the ClickLearn authoring task
  • Bugling the seat-belt for your first Dynamics upgrade
12:00 CEST
03:00PM EDT

Instructional design & effective user adoption - an overview (20 mins) 

Speaker: Lars Heinrich

Session Moderator: Lucia Vengrinova

Our Master Trainer, Lars Heinrich will guide you through the intricates of creating well-structured and beautiful instructions for your end-user. Based on his 20 years experience in the field, he will cover how you can succeed in making and evaluating an effective user adoption program.
Lars will cover:
  • Theory in instructional design
  • What constitutes an effective user adoption project?
  • Projecting and managing a large user adoption project
  • Well-designed instructions and process training templates.
10:00 CEST
10:00AM EDT
13:00 AEDT

Key note (5 mins) 

Speaker: Joachim Schiermacher

ClickLearn Attain is the largest single launch in ClickLearn history, transitioning from an on-premise, single author experience to a cloud-first, collaborative universe. What does it mean for your business ? And what is the opportunity ahead of our partner community ?
Our CEO, Joachim Schiermacher will set the scene for the remainder of this exciting day of business talks and talk about why training and support in one solution makes perfect sense in the era of Digital Adoption.
10:05 CEST
10:05AM EDT
13:05 AEDT

Welcome & introduction (10 mins) 

Speaker: Rick McCutcheon

Rick McCutcheon, our host during the day, will introduce the partner team and talk a little bit about the presentations of the day. He will also hand out important information on how to engage with our team.
10:15 CEST
10:15AM EDT
13:15 AEDT

ClickLearn Attain - reinventing on-boarding for Dynamics (40 mins) 

Speakers: Mark Olesen, Christine Eltz, Daniel Garcia

Session Moderator: Martin Flensborg

Mark Olesen, Partner Channel Manager and Martin Flensborg, Chief Commercial Officer will guide you through the new opportunity arising from ClickLearn Attain. They will cover why ClickLearn is the proposition in the market that completely matches the enterprise requirements for launching training and on-boarding new users. Christine Eltz will deliver a ClickLearn – Attain demo. We will cover:
  • Why ClickLearn is the best proposition in the market for on-boarding.
  • Why ClickLearn resonates with the audience and creates a strong connection with prospects and clients.
  • How ClickLearn Attain delivers faster results for customers
10:55 CEST
10:55AM EDT
13:55 AEDT

Coffee stop (5 mins) 

Speaker: Rick McCutcheon

Grab a mocca and get buckle up for a brand new opportunity with ClickLearn – Attain.
11:00 CEST
11:00AM EDT
14:00 AEDT

Success in 90 days (20 mins) 

Speaker: Daniel Garcia

Session Moderator: Martin Flensborg

Daniel Garcia and Martin Flensborg will take you through our idea of partnerships. Our #OneTeam enablement program, that will allow you to easily monetize the extensive marketing efforts undertaken by ClickLearn. Partnerships are all about happy clients, more leads and opportunities and increased business and we will demonstrate how we have compiled our partnership program. We will cover:
  • Success in 90 days – a new way of thinking partnerships.
  • How you can generate more business with a ClickLearn partnership.
  • The ClickLearn #OneTeam partner enablement program.
11:20 CEST
11:20AM EDT
14:20 AEDT

7 Days of Attain (5 mins) 

Speaker: Daniel Garcia

Session Moderator: Rick McCutcheon

Following the launch of ClickLearn Attain, we will deliver a massive marketing initiative in 7 days. We call that “7 days of Attain” and we will demonstrate how you can increase your business with us, by tapping into “7 days of Attain”.
11:25 CEST
11:25AM EDT
14:25 AEDT

Panel discussion - Partnering with ClickLearn (30 mins) 

Speakers: Tom Doran, Oscar Tolstrup, Milena Müller, Mark Olesen

Session Moderator: Rick McCutcheon

We have invited a few of our successful partners and asked them help answer questions on the ClickLearn partnership and product. Rick McCutcheon will drive us safely through the panel discussion. The discussion will certainly take us through:
  • What it’s like to work with ClickLearn as a partner.
  • How are partners attracting more value with a ClickLearn partnership.
  • The 90 days of success model.
11:55 CEST
11:55AM EDT
14:55 AEDT

How to become a Partner (5 mins) 

Speaker: Mark Olesen

Not yet a partner with ClickLearn? Mark will take you through the process of partnering up with us. How we work together on getting you started and what the first days of partnership will look like.

Speakers

Joachim Schiermacher

Joachim Schiermacher

Chief Executive Officer

jsc@clicklearn.com
Lars Heinrich

Lars Heinrich

Training Manager

lhe@clicklearn.com
Peter Højlund Løvskov

Peter Højlund Løvskov

Customer Success Manager

phl@clicklearn.com
Per Ferdinandsen

Per Ferdinandsen

Director of Customer Care

pfe@clicklearn.com
Lucia Vengrinova

Lucia Vengrinova

Account Manager

lve@clicklearn.com
Morten Neubert

Morten Neubert

Senior Support Consultant

mne@clicklearn.com
Tobias Lange-Emden

Tobias Lange-Emden

Senior Support Consultant

tle@clicklearn.com
Tracy Baker

Tracy Baker

Senior Support Consultant

trb@clicklearn.com
Christine Eltz

Christine Eltz

Customer Success Manager

che@clicklearn.com
Mads Fors

Mads Fors

User Experience Specialist

mfo@clicklearn.com
Michael Olsen

Michael Olsen

Chief Technology Officer

mol@clicklearn.com
Mehul Trivedi

Mehul Trivedi

Managing Director ClickLearn India

mat@clicklearn.com
Daniel Garcia

Daniel Garcia

Global Partner Account Manager

dga@clicklearn.com
Rick McCutcheon

Rick McCutcheon

Microsoft Dynamics 365 MVP

 

Mark Olesen

Mark Olesen

Partner Channel Manager

mao@clicklearn.com
Martin Flensborg

Martin Flensborg

Chief Commercial Officer

mfl@clicklearn.com
Tom Doran

Tom Doran

Chief Marketing Officer, Innovia

 

Oscar Tolstrup

Oscar Tolstrup

Columbus

 

Milena Müller

Milena Müller

Senior Consultant

 

Alina Oprean

Alina Oprean

Account Manager

aop@clicklearn.com

Ready to get started with ClickLearn?

You’re moments away from delivering superior e-learning, documentation and training.

Free trial Unlimited customer service Easy setup