19-20 May, 2021

The conference has ended


Partner Days - Business Insights

With close to 100 authorized partners in our fast-growing ClickLearn partner community, we are committed to providing value and business opportunities for our partners. We’ve given our partner program an overhaul and are launching a completely new partner portal with all the collateral you need to win deals with ClickLearn.

We’ve organized a series of short, 10-minute sessions for both existing and future partners of ClickLearn, where you will hear from our successful partners and MVPs, and you’ll learn why user adoption really does make good business sense.

Partner Days - Tech Track

Join the sessions in this track to get an overview of the many new features of the latest ClickLearn Attain release. In this thoroughly tested and stable release, we can offer greater ease of use and many cool features to make creating training and documentation even easier. From the many new features of our updated Localization component to the jaw-dropping possibilities of our APT offering, and an interesting look at the upcoming trends in the digital learning space, there’s a session for everyone.

The entire ClickLearn team will be available to offer both intermediate and expert insights, and you'll have a chance to discuss with the experts from the Customer Care and Development team. Browse the many sessions, to find the ones that suit your specific needs and interests.

Agenda

Select your track

Business Insights Tech Track

EU US AUS

May 19
10:00 CEST
May 19
10:00AM EDT
May 20
11:00 AEST

Introduction (5 mins) 

Speaker: Daniel Garcia

Rick McCutcheon will kick off the Partner Days event and share a bit of practical information and set the scene for a great day. The newsroom is lit, the cameras are on, and we are ready to deliver two hours of action-packed entertainment with special guests in the studio as well as invigorating sessions.
May 19
10:05 CEST
May 19
10:05AM EDT
May 20
11:05 AEST

Attain Demo (10 mins) 

Speaker: Christine Eltz

The latest May release of Attain offers even greater ease of use and enhanced capabilities. We’re confident that this new version of ClickLearn will make creating training and documentation even easier. Join this session to see the long-awaited new experience.
May 19
10:20 CEST
May 19
10:20AM EDT
May 20
11:20 AEST

Why user adoption is good business (10 mins) 

Speaker: Joachim Schiermacher

We will dive into the reasons why enterprises are becoming increasingly focused on successfully adopting users to business systems. We will be looking at trends in digital transformation and how that powers the user adoption agenda.

This session will provide you with valuable insights to bring to your clients when you are taking up discussions about training end users.
May 19
10:35 CEST
May 19
10:35AM EDT
May 20
11:35 AEST

Portal Launch (10 mins) 

Speaker: Daniel Garcia

The ClickLearn partner portal is launched. This is the best place to learn more about ClickLearn, collect shareable content for your customer cases and of course manage and register your claims and follow your referral cases. The partner portal contains customer case studies, comparison sheets, pitch slide-decks, pricing, and videos of how to deliver the best possible ClickLearn pitch. It is also the new permanent home for our OneTeam webinars. In this session, we will take you through a quick demo and deliver the highlights of how you will be able to quickly find exactly what you're looking for in your ClickLearn sales process.
May 19
10:50 CEST
May 19
10:50AM EDT
May 20
11:50 AEST

Partner panel discussion (15 mins) 

Speaker: Mark Olesen

At the core of our partner program are successful customers, who have implemented and succeeded with increased user adoption using ClickLearn. We have gathered some of our successful partners for a panel discussion on how and when they are using ClickLearn to gain and retain customer wins.
May 19
11:10 CEST
May 19
11:10AM EDT
May 20
12:10 AEST

One Team (10 mins) 

Speaker: Jakob Højer Bjørning

The OneTeam platform is our affiliate sharing platform that allows our partners to get on stage in our +20 monthly webinars. Share our co-hosted webinars through social media and e-mail campaigns and use our engine to put yourself in front of new and existing customers with a branded landing page with full tracking and lead attribution. What you deliver in traffic will come back to you as ClickLearn leads. See how easily partners are using our high-quality webinars to put user adoption on their agenda and how that converts back to net new business for ClickLearn and our partners. We will be talking about some of the new strong features of OneTeam and how we are rapidly ramping up our investments in the OneTeam program.
May 19
11:25 CEST
May 19
11:25AM EDT
May 20
12:25 AEST

Real life stories (5 mins) 

Speaker: Daniel Garcia

We have visited some of our most successful customers around the world and asked what success means and how they want to work with their partners. Join in on this session where ClickLearn customers deliver their insights into why they chose ClickLearn and the benefits they have achieved.
May 19
11:35 CEST
May 19
11:35AM EDT
May 20
12:35 AEST

Automated Process Testing demo (10 mins) 

Speaker: Michael Olsen

User acceptance testing is a tense battleground for partners and customers. With our May release of ClickLearn Attain, we are launching Automated Process Testing, that will help you deliver a less stressful acceptance climate for both you and your client. It gives the added benefit of using the existing process documentation for both testing and training. We have spent six months updating the automated process testing experience to align it with client and partner needs. Get a world premiere on a killer feature of ClickLearn Attain.
May 19
11:50 CEST
May 19
11:50AM EDT
May 20
12:50 AEST

Daniel's corner (5 mins) 

Speaker: Daniel Garcia

Daniel Garcia, one of our Partner Enablement Managers, will deliver the final session and speak about the benefits of partnering up with ClickLearn and why ClickLearn fits our partners intentions of delivering on customer satisfaction.
May 19
11:30 CEST
May 19
11:30AM EDT
May 20
12:30 AEST

Key note (5 mins) 

Speaker: Joachim Schiermacher

Tech day will take you through the basics of ClickLearn in the new updated setting of the May release of ClickLearn Attain. Our CEO, Joachim Schiermacher will set the scene for the remainder of this exciting day of cool features and ease-of-use and deliver an overview of why training and support in one solution makes perfect sense in the era of Digital Transformation.
May 19
11:35 CEST
May 19
11:35AM EDT
May 20
12:35 AEST

Your first learning portal with ClickLearn (25 mins) 

Speaker: Christine Eltz

Session Moderator: Lars Heinrich

How fast can you deploy a full learning portal with ClickLearn? The answer is 20 minutes. Christine will take you through the entire process of creating a full, engaging, 24/7 available learning portal in ClickLearn. The demo will be on PowerApps, but the process covered applies to all Dynamics products. Christine will touch on all the vital processes in getting from zero to e-learning:
  • Recording in ClickLearn
  • Editing and tuning your content
  • Setting up the virtual assistant
  • Structuring content in a full learning portal
  • Launching and deploying your learning portal
May 19
12:05 CEST
May 19
12:05PM EDT
May 20
13:05 AEST

Multilanguage learning deployments in a flash (25 mins) 

Speaker: Lars Heinrich

Session Moderator: Peter Højlund Løvskov

One of the unique aspects of ClickLearn has always been the ability to create regionalized content using a single recording. With the Attain May release, things are just getting better. We’ve added a completely new Localization component to Attain, tailored to facilitate and keep track of your translations. Furthermore, we are world premiering our Serviced Translation Powered by Andovar, enabling you to easily and cost-effectively identify and ship the content for professional translation. The entire process of serviced translation from quote to importing the translations is handled within ClickLearn Attain. In this session, Lars will demonstrate:
  • How to effectively set up your recording process for multilanguage replays
  • Using the Localization feature of ClickLearn Attain to quickly translate content
  • Using the collaborative features of ClickLearn Attain to manage the translation process
  • Replaying in multiple languages using the adaptive Attain Replay function
  • Serviced Translation from quote to inside Attain
  • Multilanguage deployment
May 19
12:35 CEST
May 19
12:35PM EDT
May 20
13:35 AEST

Automated Process Testing using ClickLearn Attain (25 mins) 

Speaker: Michael Olsen

Session Moderator: Morten Neubert

Witness the world premiere of Automated Process Testing (APT) in ClickLearn Attain. Use your existing recorded processes or new recordings as the basis for setting up end-to-end testing, across applications and platforms. The ClickLearn Attain May release launches with a full graphical user experience for hooking up even complex testing scenarios. If you are looking for reassurance that your upgrade project will not impact your entire business, APT may very well be the must-see session:
  • Using existing work instructions (recordings) as the basis for APT
  • Setting up APT with decision forks, assets and screen-capturing features
  • Using variables and functions to customize your testing
  • Binding multiple test scenarios together
  • Executing tests and reporting results
May 19
13:05 CEST
May 19
01:05PM EDT
May 20
14:05 AEST

Deploy to anywhere (25 mins) 

Speaker: Peter Højlund Løvskov

Session Moderator: Christine Eltz

The ClickLearn Attain May release is fundamental to deploying your content to any platform. It also offers a series of new Inside Application experiences for SharePoint and Microsoft Dynamics, that cater for ease of deployment and usage.
Experience firsthand how easily you can set up security, audiences, and platform and make it available to your content consumers. Peter will cover:
  • Deploying to the ContentCloud™
  • Setting up security, tracking, and audiences
  • Deploying to Dynamics 365/CE and SharePoint
  • SCORM deployment and local deployments
May 19
13:35 CEST
May 19
01:35PM EDT
May 20
14:35 AEST

Templating with ClickLearn (25 mins) 

Speaker: Morten Neubert

Session Moderator: Tobias Lange-Emden

The templating system of ClickLearn is a versatile engine for customizing the look and feel of your learning content for your users. In this session, our two favorite ClickLearn enthusiasts will take you through the intricacies of the templating system. The session will also show some of the many new features available in the ClickLearn Attain May release and the ability to customize sections of your learning content with a completely independent look-and-feel experience. Morten & Tobias will take you through:
  • Applying your corporate identity to your learning content
  • Configuring the HTML section of your templating environment
  • Customizing video experiences
  • Previewing the content before publishing
  • Working with multiple templates in a single publication
May 19
14:05 CEST
May 19
02:05PM EDT
May 20
15:05 AEST

Morten & Tobias - ask the experts (60 mins) 

Speaker: Tobias Lange-Emden

Session Moderator: Morten Neubert

Our two ClickLearn experts Morten and Tobias will answer all your questions in this open mic Q&A session. They will have the application open and can immediately show you how to get the results you want with ClickLearn Attain.
May 19
14:05 CEST
May 19
02:05PM EDT
May 20
15:05 AEST

A look ahead at some of the trends in digital learning and user adoption (60 mins) 

Speakers: Joachim Schiermacher, Michael Olsen

Join us for a look in the crystal ball as we journey onwards in the digital learning space and how that will impact ClickLearn Attain in future releases. This is a Q&A session with our CTO, Michael Olsen and our CEO, Joachim Schiermacher. We will be covering some of the movements in digital learning and user adoption and get their unique perspective on how ClickLearn is mitigating the challenges of the future.

Speakers

Joachim Schiermacher

Joachim Schiermacher

Chief Executive Officer

jsc@clicklearn.com
Christine Eltz

Christine Eltz

Customer Success Manager

che@clicklearn.com
Lars Heinrich

Lars Heinrich

Training Manager

lhe@clicklearn.com
Peter Højlund Løvskov

Peter Højlund Løvskov

Customer Success Manager

phl@clicklearn.com
Michael Olsen

Michael Olsen

Chief Technology Officer

mol@clicklearn.com
Morten Neubert

Morten Neubert

Senior Support Consultant

mne@clicklearn.com
Tobias Lange-Emden

Tobias Lange-Emden

Senior Support Consultant

tle@clicklearn.com
Daniel Garcia

Daniel Garcia

Global Partner Account Manager

dga@clicklearn.com
Mark Olesen

Mark Olesen

Partner Channel Manager

mao@clicklearn.com
Jakob Højer Bjørning

Jakob Højer Bjørning

Chief Marketing Officer

jhb@clicklearn.com
Brian Korcak

Brian Korcak

Senior Partner Account Manager

bko@clicklearn.com
Brian Ambrosius

Brian Ambrosius

Country Manager Australia/New Zealand

bam@clicklearn.com
Michael Randrup

Michael Randrup

Managing Director

mra@clicklearn.com

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