November 15 - 16, 2022
10:00am EST | 09:30 CET | 10:00 AEDT

Registration now closed.

Sessions, interactive talks and examples of practices

A knowledge-sharing conference designed for ClickLearn users

We have been talking to our users and asked them, what content they would like to see in our 2022 ClickLearn conference. The answers were clear: “We know all about the features, that are easy to use. We want to learn how to get more out of our ClickLearn Attain."

Mc2022 Clock

Over 9 hours of ClickLearn content in 4 tracks

Follow along live or watch/re-watch the full 9 hour conference

Mc2022 Pres

Examples of practices with real-life challenges

Join the two-hour interactive sessions with Michael Olsen, CTO of ClickLearn or tune in to Mortens Corner live

Mc2022 Meet

Meet the best ClickLearn evangelists

We have brought out our best ClickLearn evangelists from both the technical support team and our Customer teams

Sessions, interactive talks and examples of practices

We have listened and compiled one of the strongest content line ups

EU US AUS

Nov 15
09:30 CET

All Keynote

Speaker: Joachim Schiermacher

Kicking off the Master Class 2022 with our CEO, Joachim Schiermacher. We are in for a fast-paced day of expert sessions with over 9 hours of brand new content, including an entire session track on leveraging APT.

Nov 15
09:40 CET

Fundamentals ClickLearn Universe - a free for all learning experience for ClickLearn

Speaker: Lucia Vengrinova

ClickLearn Universe is the first online academy built specifically to cater to the needs of ClickLearn users. The platform’s objective is to support you in getting the most out of ClickLearn – it delivers guided learning through free courses, modules, and hands-on challenges, all aimed at expanding your ClickLearn- and digital adoption-related skillset and shedding light on the variety of ClickLearn features and use cases.
In this session we will cover:

  • ClickLearn Universe vision
  • Gamification of learning experience
  • Learning content catering to all ClickLearn users, not only to authors
  • Free certifications demonstrating learning accomplishments

Nov 15
09:40 CET

Fundamentals Organizing for the perfect ClickLearn project

Speaker: Josh Granados-Ambrosio

You are the project manager of securing user adoption for your implementation or upgrade project and have chosen ClickLearn as your preferred method and tool to support that objective.
The session will cover:

  • How to effectively plan and organize that part of your project from start to finish
  • Setting your team and roles
  • Creating your templates in order to mirror your company personality
  • Delivering on time and quality.

Nov 15
10:15 CET

Fundamentals Understanding the ClickLearn Cloud

Speaker: Jenna Hamilton

Session Moderator: Peter Højlund Løvskov

Curious about the ClickLearn Cloud? Join this session! Whether you’re a cloud expert or prefer the clouds up in the sky – this session will be illuminating. In this session, we will review how the ClickLearn cloud works from end-to-end. We will share an overview of our cloud system, the benefits it brings to users, and how authors can utilize the ClickLearn Cloud to its full capabilities!

Here are the main topics we will explore:

  • What is the ClickLearn Cloud?
  • How does Attain function within it’s Cloud system?
  • How to utilize our Cloud to manage recordings, versioning, and even restoring previous content.
  • How we can manage our published content.
  • Monitoring your content’s performance.

Nov 15
10:50 CET

Automated Process Testing Your first Automated Process Testing

Speaker: Jenna Hamilton

Session Moderator: Josh Granados-Ambrosio

One small step for automation, one giant leap for ClickLearners. Ready to take the leap? Join this session to learn how you can turn your existing training material (recorded processes) as the foundation for end-to-end testing. With Automated Process Testing (APT) on ClickLearn you can test your systems across applications and platforms. If you’re looking to expand your ClickLearn capabilities and get more out of the content you’ve already created, this session is for you!

Here is what we will cover:

  • What is APT and in what situations is it a helpful tool?
  • How to repurpose your existing recordings for APT.
  • Setting up an APT test and reviewing basic components.
  • How you can use variables and functions to customize your testing.
  • Executing tests and reporting results.

Nov 15
11:25 CET

Automated Process Testing Advanced Automated Process Testing with Attain

Speaker: Per Ferdinandsen

The Automated Process Testing (APT) feature set in ClickLearn empowers authors and testers to use ClickLearn recordings to test processes on the UI of their business applications. There are several advanced techniques and methods you can follow to get the most out of the APT functionality.
In this session we will look at:

  • Scraping data from screenshots
  • Assigning dynamic data with variables
  • Creating conditional flows using forks
  • Repeating actions using iterate

Nov 15
11:25 CET

Automated Process Testing Working with data in Automated Process Testing

Speaker: Morten Neubert

Session Moderator: Michael Olsen

Learn how to further automate your Automated Process Testing (APT) features of ClickLearn!
In this session we will cover:

  • How to use both the UI and the APT Console terminal tool to execute our tests
  • How to access your data using the Automated Process Testing (APT) API, meaning the tests will run without you even having to open your systems.
This will be the automation of the automation!

Nov 15
12:00 CET

Advanced authoring Advanced replaying - how to structure and prepare for Replay

Speaker: Per Ferdinandsen

Replay is the powerful ClickLearn feature that supports updating and/or localizing your combined work instructions across all formats. To get the full benefits of this feature, some important planning and preparation techniques are required and must be mastered.
In this session we will cover:

  • How to plan and prepare for working with Replay
  • Steering clear of common pitfalls
  • Maximizing your output with Replay

Nov 15
12:00 CET

Advanced authoring Recording and replaying - in non supported applications

Speaker: Josh Granados-Ambrosio

Do you have your own custom application / website and need to create processes? Did you know that you can use ClickLearn’s custom connectors to document your processes? With our custom connectors for Windows and web apps, authors can use ClickLearn to document processes in non-supported applications.
What we will cover in this session:

  • How to get the best results when recording and replaying this type of scenario
  • Common pitfalls and known limitations

Nov 15
12:35 CET

Advanced authoring Using structures to define audiences

Speaker: Peter Højlund Løvskov

There are many ways to organize your content. In ClickLearn Attain we make it easy for you to structure your process descriptions in any way that you want.
In this session we will look at:

  • The structure in general
  • Talk about separate ways to organize your content
  • Look at how to segmentize your content

Nov 15
12:35 CET

Advanced authoring Collaboration in ClickLearn - do you know all the features?

Speaker: Christine Eltz

Isn’t it a wonderful thing when you have multiple authors that are able to create learning materials, edit the materials and build a solid structure for your end users to access those materials? ClickLearn Attain has powerful collaboration features that can help your authors work together inside of a project, import recordings from other projects, edit and even share a preview of those recordings with others outside of the project.
In this session we will cover:

  • Adding team members to your Project
  • How to import recordings from another project
  • Editing other recordings and identifying who modified it
  • Sharing a preview of a recording with others outside of the Project
  • Time saving benefits they afford all authors.

Nov 15
13:10 CET

Advanced authoring Advanced multilanguage deployments - recording, asset deployment, replaying and using regionalization

Speaker: Peter Højlund Løvskov

Delivering your content to your end-users in their native language is easy with ClickLearn. Knowing that you will create your content in multiple languages from the beginning of your project and prepare for it will save you a lot of time.
In this session we will look at:

  • Preparing your project for multiple languages
  • Structuring your team to help with the project
  • What to be aware of when recording and editing
  • Using assets for multiple languages
  • Translation of written content – Manual, Auto translation or Andovar
  • Delivering then content in multiple languages.

Nov 15
13:10 CET

Advanced authoring ClickLearn Analytics - expertly use the ClickLearn Analytics system in Power BI

Speaker: Christine Eltz

Did you know… that ClickLearn Attain has a wealth of information to mine from the Dashboard metrics inside any project? Okay, maybe you did BUT did you also know that you can pull that information into a Power BI dashboard? If your company likes to slice and dice the details of your end user’s adoption of your super application(s), come check out how using the OData feed works to bring your data to life in your nicely crafted BI dashboard!
In this session we will take a look at:

  • Where you can access the Odata feed inside your project
  • How you can bring the data to life using Power BI basic components

Nov 15
13:10 CET

Questions and answers Talking Roadmap - what's coming ahead

Speakers: Michael Olsen, Joachim Schiermacher

ClickLearn Attain is evolving quickly. This session will be hosted by our CTO, Michael Olsen and CEO, Joachim Schiermacher and they will take us through a look at the crystal ball. If you want to get a take on the direction ClickLearn Attain is taking, this is a must-attend session.
In this session we will cover:

  • Evolving the ClickLearn performance
  • What’s on the roadmap?
  • How will ClickLearn evolve in the next couple of years?

Nov 15
13:45 CET

Administrative track In-app deployment for Microsoft 365 and Microsoft Dynamics 365

Speaker: Michael Odushegun

With ClickLearn you can make your content available to end-users from inside your Microsoft 365 and Microsoft Dynamics 365 business applications, elevating the user experience and increasing accessibility.
In this session we will look at:

  • What in-app deployment options are available to you (Business Central, Customer Engagement, SharePoint, Teams)
  • Which benefits you get from using them
  • What prerequisites are required to successfully deploy them.

Nov 15
13:45 CET

Questions and answers Morten's Corner without Morten - Q&A session

Speaker: Per Ferdinandsen

Session Moderator: Peter Højlund Løvskov

Morten from Morten’s Corner will be at your disposal for any questions you may have for a deep dive into ClickLearn’s features and building theoretical cases and scenarios.

Nov 15
13:45 CET

Questions and answers Michael Olsen Talks

Speaker: Michael Olsen

Meet up for an hour with our CTO, Michael Olsen and get answers to all your ClickLearn Attain questions. This will be an open mic-session where you can bring your challenges and get answers.

Nov 15
14:20 CET

Administrative track Advanced deployments scenario - online, offline, in-app

Speaker: Michael Odushegun

As you build content for end users or customers to consume, you will have to decide on one or more platforms to publish your content to. In this session we will uncover some of the many different deployment scenarios supported by ClickLearn, such as:

  • Off-shore scenarios (offline use of content)
  • Online ContentCloud, IIS webserver, shared network drive,
  • Install portal as browser app (edge or chrome)
  • SharePoint via app

Nov 15
10:00AM EST

All Keynote

Speaker: Joachim Schiermacher

Kicking off the Master Class 2022 with our CEO, Joachim Schiermacher. We are in for a fast-paced day of expert sessions with over 9 hours of brand new content, including an entire session track on leveraging APT.

Nov 15
10:10AM EST

Fundamentals ClickLearn Universe - a free for all learning experience for ClickLearn

Speaker: Lucia Vengrinova

ClickLearn Universe is the first online academy built specifically to cater to the needs of ClickLearn users. The platform’s objective is to support you in getting the most out of ClickLearn – it delivers guided learning through free courses, modules, and hands-on challenges, all aimed at expanding your ClickLearn- and digital adoption-related skillset and shedding light on the variety of ClickLearn features and use cases.
In this session we will cover:

  • ClickLearn Universe vision
  • Gamification of learning experience
  • Learning content catering to all ClickLearn users, not only to authors
  • Free certifications demonstrating learning accomplishments

Nov 15
10:10AM EST

Fundamentals Organizing for the perfect ClickLearn project

Speaker: Josh Granados-Ambrosio

You are the project manager of securing user adoption for your implementation or upgrade project and have chosen ClickLearn as your preferred method and tool to support that objective.
The session will cover:

  • How to effectively plan and organize that part of your project from start to finish
  • Setting your team and roles
  • Creating your templates in order to mirror your company personality
  • Delivering on time and quality.

Nov 15
10:45AM EST

Fundamentals Understanding the ClickLearn Cloud

Speaker: Jenna Hamilton

Curious about the ClickLearn Cloud? Join this session! Whether you’re a cloud expert or prefer the clouds up in the sky – this session will be illuminating. In this session, we will review how the ClickLearn cloud works from end-to-end. We will share an overview of our cloud system, the benefits it brings to users, and how authors can utilize the ClickLearn Cloud to its full capabilities!

Here are the main topics we will explore:

  • What is the ClickLearn Cloud?
  • How does Attain function within it’s Cloud system?
  • How to utilize our Cloud to manage recordings, versioning, and even restoring previous content.
  • How we can manage our published content.
  • Monitoring your content’s performance.

Nov 15
10:45AM EST

Administrative track In-app deployment for Microsoft 365 and Microsoft Dynamics 365

Speaker: Michael Odushegun

With ClickLearn you can make your content available to end-users from inside your Microsoft 365 and Microsoft Dynamics 365 business applications, elevating the user experience and increasing accessibility.
In this session we will look at:

  • What in-app deployment options are available to you (Business Central, Customer Engagement, SharePoint, Teams)
  • Which benefits you get from using them
  • What prerequisites are required to successfully deploy them.

Nov 15
11:20AM EST

Administrative track Advanced deployments scenario - online, offline, in-app

Speaker: Michael Odushegun

As you build content for end users or customers to consume, you will have to decide on one or more platforms to publish your content to. In this session we will uncover some of the many different deployment scenarios supported by ClickLearn, such as:

  • Off-shore scenarios (offline use of content)
  • Online ContentCloud, IIS webserver, shared network drive,
  • Install portal as browser app (edge or chrome)
  • SharePoint via app

Nov 15
11:20AM EST

Automated Process Testing Your first Automated Process Testing

Speaker: Jenna Hamilton

One small step for automation, one giant leap for ClickLearners. Ready to take the leap? Join this session to learn how you can turn your existing training material (recorded processes) as the foundation for end-to-end testing. With Automated Process Testing (APT) on ClickLearn you can test your systems across applications and platforms. If you’re looking to expand your ClickLearn capabilities and get more out of the content you’ve already created, this session is for you!

Here is what we will cover:

  • What is APT and in what situations is it a helpful tool?
  • How to repurpose your existing recordings for APT.
  • Setting up an APT test and reviewing basic components.
  • How you can use variables and functions to customize your testing.
  • Executing tests and reporting results.

Nov 15
11:55AM EST

Automated Process Testing Advanced Automated Process Testing with Attain

Speaker: Per Ferdinandsen

The Automated Process Testing (APT) feature set in ClickLearn empowers authors and testers to use ClickLearn recordings to test processes on the UI of their business applications. There are several advanced techniques and methods you can follow to get the most out of the APT functionality.
In this session we will look at:

  • Scraping data from screenshots
  • Assigning dynamic data with variables
  • Creating conditional flows using forks
  • Repeating actions using iterate

Nov 15
11:55AM EST

Automated Process Testing Working with data in Automated Process Testing

Speaker: Morten Neubert

Session Moderator: Michael Olsen

Learn how to further automate your Automated Process Testing (APT) features of ClickLearn!
In this session we will cover:

  • How to use both the UI and the APT Console terminal tool to execute our tests
  • How to access your data using the Automated Process Testing (APT) API, meaning the tests will run without you even having to open your systems.
This will be the automation of the automation!

Nov 15
12:30PM EST

Advanced authoring Advanced replaying - how to structure and prepare for Replay

Speaker: Per Ferdinandsen

Replay is the powerful ClickLearn feature that supports updating and/or localizing your combined work instructions across all formats. To get the full benefits of this feature, some important planning and preparation techniques are required and must be mastered.
In this session we will cover:

  • How to plan and prepare for working with Replay
  • Steering clear of common pitfalls
  • Maximizing your output with Replay

Nov 15
12:30PM EST

Advanced authoring Recording and replaying - in non supported applications

Speaker: Josh Granados-Ambrosio

Do you have your own custom application / website and need to create processes? Did you know that you can use ClickLearn’s custom connectors to document your processes? With our custom connectors for Windows and web apps, authors can use ClickLearn to document processes in non-supported applications.
What we will cover in this session:

  • How to get the best results when recording and replaying this type of scenario
  • Common pitfalls and known limitations

Nov 15
01:05PM EST

Advanced authoring Using structures to define audiences

Speaker: Peter Højlund Løvskov

There are many ways to organize your content. In ClickLearn Attain we make it easy for you to structure your process descriptions in any way that you want.
In this session we will look at:

  • The structure in general
  • Talk about separate ways to organize your content
  • Look at how to segmentize your content

Nov 15
01:05PM EST

Advanced authoring Collaboration in ClickLearn - do you know all the features?

Speaker: Christine Eltz

Isn’t it a wonderful thing when you have multiple authors that are able to create learning materials, edit the materials and build a solid structure for your end users to access those materials? ClickLearn Attain has powerful collaboration features that can help your authors work together inside of a project, import recordings from other projects, edit and even share a preview of those recordings with others outside of the project.
In this session we will cover:

  • Adding team members to your Project
  • How to import recordings from another project
  • Editing other recordings and identifying who modified it
  • Sharing a preview of a recording with others outside of the Project
  • Time saving benefits they afford all authors.

Nov 15
01:40PM EST

Advanced authoring Advanced multilanguage deployments - recording, asset deployment, replaying and using regionalization

Speaker: Peter Højlund Løvskov

Delivering your content to your end-users in their native language is easy with ClickLearn. Knowing that you will create your content in multiple languages from the beginning of your project and prepare for it will save you a lot of time.
In this session we will look at:

  • Preparing your project for multiple languages
  • Structuring your team to help with the project
  • What to be aware of when recording and editing
  • Using assets for multiple languages
  • Translation of written content – Manual, Auto translation or Andovar
  • Delivering then content in multiple languages.

Nov 15
01:40PM EST

Advanced authoring ClickLearn Analytics - expertly use the ClickLearn Analytics system in Power BI

Speaker: Christine Eltz

Did you know… that ClickLearn Attain has a wealth of information to mine from the Dashboard metrics inside any project? Okay, maybe you did BUT did you also know that you can pull that information into a Power BI dashboard? If your company likes to slice and dice the details of your end user’s adoption of your super application(s), come check out how using the OData feed works to bring your data to life in your nicely crafted BI dashboard!
In this session we will take a look at:

  • Where you can access the Odata feed inside your project
  • How you can bring the data to life using Power BI basic components

Nov 15
01:40PM EST

Questions and answers Talking Roadmap - what's coming ahead

Speakers: Michael Olsen, Joachim Schiermacher

ClickLearn Attain is evolving quickly. This session will be hosted by our CTO, Michael Olsen and CEO, Joachim Schiermacher and they will take us through a look at the crystal ball. If you want to get a take on the direction ClickLearn Attain is taking, this is a must-attend session.
In this session we will cover:

  • Evolving the ClickLearn performance
  • What’s on the roadmap?
  • How will ClickLearn evolve in the next couple of years?

Nov 15
02:15PM EST

Questions and answers Morten's Corner without Morten - Q&A session

Speaker: Per Ferdinandsen

Session Moderator: Jenna Hamilton

Morten from Morten’s Corner will be at your disposal for any questions you may have for a deep dive into ClickLearn’s features and building theoretical cases and scenarios.

Nov 15
02:15PM EST

Questions and answers Michael Olsen Talks

Speaker: Michael Olsen

Meet up for an hour with our CTO, Michael Olsen and get answers to all your ClickLearn Attain questions. This will be an open mic-session where you can bring your challenges and get answers.

Nov 16
10:00 AEDT

All Keynote

Speaker: Joachim Schiermacher

Kicking off the Master Class 2022 with our CEO, Joachim Schiermacher. We are in for a fast-paced day of expert sessions with over 9 hours of brand new content, including an entire session track on leveraging APT.

Nov 16
10:10 AEDT

Fundamentals ClickLearn Universe - a free for all learning experience for ClickLearn

Speaker: Lucia Vengrinova

ClickLearn Universe is the first online academy built specifically to cater to the needs of ClickLearn users. The platform’s objective is to support you in getting the most out of ClickLearn – it delivers guided learning through free courses, modules, and hands-on challenges, all aimed at expanding your ClickLearn- and digital adoption-related skillset and shedding light on the variety of ClickLearn features and use cases.
In this session we will cover:

  • ClickLearn Universe vision
  • Gamification of learning experience
  • Learning content catering to all ClickLearn users, not only to authors
  • Free certifications demonstrating learning accomplishments

Nov 16
10:10 AEDT

Fundamentals Organizing for the perfect ClickLearn project

Speaker: Josh Granados-Ambrosio

You are the project manager of securing user adoption for your implementation or upgrade project and have chosen ClickLearn as your preferred method and tool to support that objective.
The session will cover:

  • How to effectively plan and organize that part of your project from start to finish
  • Setting your team and roles
  • Creating your templates in order to mirror your company personality
  • Delivering on time and quality.

Nov 16
10:45 AEDT

Fundamentals Understanding the ClickLearn Cloud

Speaker: Jenna Hamilton

Curious about the ClickLearn Cloud? Join this session! Whether you’re a cloud expert or prefer the clouds up in the sky – this session will be illuminating. In this session, we will review how the ClickLearn cloud works from end-to-end. We will share an overview of our cloud system, the benefits it brings to users, and how authors can utilize the ClickLearn Cloud to its full capabilities!

Here are the main topics we will explore:

  • What is the ClickLearn Cloud?
  • How does Attain function within it’s Cloud system?
  • How to utilize our Cloud to manage recordings, versioning, and even restoring previous content.
  • How we can manage our published content.
  • Monitoring your content’s performance.

Nov 16
10:45 AEDT

Administrative track In-app deployment for Microsoft 365 and Microsoft Dynamics 365

Speaker: Michael Odushegun

With ClickLearn you can make your content available to end-users from inside your Microsoft 365 and Microsoft Dynamics 365 business applications, elevating the user experience and increasing accessibility.
In this session we will look at:

  • What in-app deployment options are available to you (Business Central, Customer Engagement, SharePoint, Teams)
  • Which benefits you get from using them
  • What prerequisites are required to successfully deploy them.

Nov 16
11:20 AEDT

Administrative track Advanced deployments scenario - online, offline, in-app

Speaker: Michael Odushegun

As you build content for end users or customers to consume, you will have to decide on one or more platforms to publish your content to. In this session we will uncover some of the many different deployment scenarios supported by ClickLearn, such as:

  • Off-shore scenarios (offline use of content)
  • Online ContentCloud, IIS webserver, shared network drive,
  • Install portal as browser app (edge or chrome)
  • SharePoint via app

Nov 16
11:20 AEDT

Automated Process Testing Your first Automated Process Testing

Speaker: Jenna Hamilton

One small step for automation, one giant leap for ClickLearners. Ready to take the leap? Join this session to learn how you can turn your existing training material (recorded processes) as the foundation for end-to-end testing. With Automated Process Testing (APT) on ClickLearn you can test your systems across applications and platforms. If you’re looking to expand your ClickLearn capabilities and get more out of the content you’ve already created, this session is for you!

Here is what we will cover:

  • What is APT and in what situations is it a helpful tool?
  • How to repurpose your existing recordings for APT.
  • Setting up an APT test and reviewing basic components.
  • How you can use variables and functions to customize your testing.
  • Executing tests and reporting results.

Nov 16
11:55 AEDT

Automated Process Testing Advanced Automated Process Testing with Attain

Speaker: Per Ferdinandsen

The Automated Process Testing (APT) feature set in ClickLearn empowers authors and testers to use ClickLearn recordings to test processes on the UI of their business applications. There are several advanced techniques and methods you can follow to get the most out of the APT functionality.
In this session we will look at:

  • Scraping data from screenshots
  • Assigning dynamic data with variables
  • Creating conditional flows using forks
  • Repeating actions using iterate

Nov 16
11:55 AEDT

Automated Process Testing Working with data in Automated Process Testing

Speaker: Morten Neubert

Session Moderator: Michael Olsen

Learn how to further automate your Automated Process Testing (APT) features of ClickLearn!
In this session we will cover:

  • How to use both the UI and the APT Console terminal tool to execute our tests
  • How to access your data using the Automated Process Testing (APT) API, meaning the tests will run without you even having to open your systems.
This will be the automation of the automation!

Nov 16
12:30 AEDT

Advanced authoring Advanced replaying - how to structure and prepare for Replay

Speaker: Per Ferdinandsen

Replay is the powerful ClickLearn feature that supports updating and/or localizing your combined work instructions across all formats. To get the full benefits of this feature, some important planning and preparation techniques are required and must be mastered.
In this session we will cover:

  • How to plan and prepare for working with Replay
  • Steering clear of common pitfalls
  • Maximizing your output with Replay

Nov 16
12:30 AEDT

Advanced authoring Recording and replaying - in non supported applications

Speaker: Josh Granados-Ambrosio

Do you have your own custom application / website and need to create processes? Did you know that you can use ClickLearn’s custom connectors to document your processes? With our custom connectors for Windows and web apps, authors can use ClickLearn to document processes in non-supported applications.
What we will cover in this session:

  • How to get the best results when recording and replaying this type of scenario
  • Common pitfalls and known limitations

Nov 16
13:05 AEDT

Advanced authoring Using structures to define audiences

Speaker: Peter Højlund Løvskov

There are many ways to organize your content. In ClickLearn Attain we make it easy for you to structure your process descriptions in any way that you want.
In this session we will look at:

  • The structure in general
  • Talk about separate ways to organize your content
  • Look at how to segmentize your content

Nov 16
13:05 AEDT

Advanced authoring Collaboration in ClickLearn - do you know all the features?

Speaker: Christine Eltz

Isn’t it a wonderful thing when you have multiple authors that are able to create learning materials, edit the materials and build a solid structure for your end users to access those materials? ClickLearn Attain has powerful collaboration features that can help your authors work together inside of a project, import recordings from other projects, edit and even share a preview of those recordings with others outside of the project.
In this session we will cover:

  • Adding team members to your Project
  • How to import recordings from another project
  • Editing other recordings and identifying who modified it
  • Sharing a preview of a recording with others outside of the Project
  • Time saving benefits they afford all authors.

Nov 16
13:40 AEDT

Advanced authoring Advanced multilanguage deployments - recording, asset deployment, replaying and using regionalization

Speaker: Peter Højlund Løvskov

Delivering your content to your end-users in their native language is easy with ClickLearn. Knowing that you will create your content in multiple languages from the beginning of your project and prepare for it will save you a lot of time.
In this session we will look at:

  • Preparing your project for multiple languages
  • Structuring your team to help with the project
  • What to be aware of when recording and editing
  • Using assets for multiple languages
  • Translation of written content – Manual, Auto translation or Andovar
  • Delivering then content in multiple languages.

Nov 16
13:40 AEDT

Advanced authoring ClickLearn Analytics - expertly use the ClickLearn Analytics system in Power BI

Speaker: Christine Eltz

Did you know… that ClickLearn Attain has a wealth of information to mine from the Dashboard metrics inside any project? Okay, maybe you did BUT did you also know that you can pull that information into a Power BI dashboard? If your company likes to slice and dice the details of your end user’s adoption of your super application(s), come check out how using the OData feed works to bring your data to life in your nicely crafted BI dashboard!
In this session we will take a look at:

  • Where you can access the Odata feed inside your project
  • How you can bring the data to life using Power BI basic components

Nov 16
13:40 AEDT

Questions and answers Talking Roadmap - what's coming ahead

Speakers: Michael Olsen, Joachim Schiermacher

ClickLearn Attain is evolving quickly. This session will be hosted by our CTO, Michael Olsen and CEO, Joachim Schiermacher and they will take us through a look at the crystal ball. If you want to get a take on the direction ClickLearn Attain is taking, this is a must-attend session.
In this session we will cover:

  • Evolving the ClickLearn performance
  • What’s on the roadmap?
  • How will ClickLearn evolve in the next couple of years?

Nov 16
14:15 AEDT

Questions and answers Morten's Corner without Morten - Q&A session

Speaker: Per Ferdinandsen

Session Moderator: Jenna Hamilton

Morten from Morten’s Corner will be at your disposal for any questions you may have for a deep dive into ClickLearn’s features and building theoretical cases and scenarios.

Nov 16
14:15 AEDT

Questions and answers Michael Olsen Talks

Speaker: Michael Olsen

Meet up for an hour with our CTO, Michael Olsen and get answers to all your ClickLearn Attain questions. This will be an open mic-session where you can bring your challenges and get answers.

The Best ClickLearn Evangelists

Meet the presenters

Christine Eltz

Christine Eltz

che@clicklearn.com

Christine Eltz has been a lifelong teacher of technology. From receiving certifications from some well-known organizations such as Dell (Certified Service Technician), to CompTIA (Certified Technical Trainer +) and combining that with her BS in Education teaching degree, she found her niche when she discovered ClickLearn. She loves open ended questions and is happy to share her knowledge of all things ClickLearn by any means possible… 30 second elevator pitch to deep dive fundamentals training sessions. Join any of her classes, they’re full of lively conversations!

Jenna Hamilton

Jenna Hamilton

jha@clicklearn.com

Jenna Hamilton is a Customer Success Manager at ClickLearn. She is passionate about bringing people and technology together with the simplification of our daily lives in mind. At ClickLearn, she enables clients to leverage our solution, driving change and digital adoption in their organizations. She loves to meet and chat with our customers from all over the world, feel free to drop her a line if you want to get in touch! When she’s not at work, she spends a lot of time trying to apply her training skills towards training her new puppy.

Joachim Schiermacher

Joachim Schiermacher

jsc@clicklearn.com

Joachim Schiermacher is Co-founder and CEO of ClickLearn with vast experience in IT and management. A firm believer that user adoption and change management is the key factor to the successful and optimal use of IT business systems. Today Joachim is working on making ClickLearn a cutting-edge software and market-leading e-learning authoring solution for business systems. Joachim is a foody and wine afficionado.

Josh Granados-Ambrosio

Josh Granados-Ambrosio

jga@clicklearn.com

Josh Granados-Ambrosio has been working as a Customer Success Manager since graduating from King’s College. He has been part of the ClickLearn team since April 2022. Prior to this, he has worked as Success Manager across various software companies including Trustpilot, Zendesk and Proxibid, to name a few.
“I once auditioned for the XFactor in the UK, of course I chose Customer Success over fame ….”

Lucia Vengrinova

Lucia Vengrinova

lve@clicklearn.com

Lucia Vengrinova joined the ClickLearn team in January 2019 and has since worked with sales, marketing, IT systems, and customer care. She is currently overseeing the development of ClickLearn’s learning platform ClickLearn Universe and supporting the customer care team with the coordination and execution of various customer initiatives. Lucia is an avid hiker and mountain lover, and despite living in Denmark, one of the flattest countries on Earth, she’s always ready for a mountain getaway with her family in Slovakia.

Michael Odushegun

Michael Odushegun

mod@clicklearn.com

Hailing from London but working out of our US office in St. Petersburg, FL, Michael Odushegun joined the ClickLearn family in 2021. He is one of our experts in ClickLearn for Dynamics. Outside of ClickLearn, you can find Michael protecting his plants from his cat or visiting modern and contemporary art galleries.

Michael Olsen

Michael Olsen

mol@clicklearn.com

Michael Olsen, CTO of ClickLearn is an experienced software architect, software developer and business consultant for more than 25 years. Co-founded ClickLearn in 2008, to create the market leading documentation and e-learning authoring solution for Dynamics. Michael is a serious table tennis player and has ranked among the best in Denmark.

Morten Neubert

Morten Neubert

mne@clicklearn.com

Morten Neubert has been with ClickLearn since 2018 and worked with ClickLearn Attain since its inception. He is a Senior Support Consultant at ClickLearn and the host of Morten's Corner. When he’s not working, he likes online gaming whenever his family duties allow it.

Per Ferdinandsen

Per Ferdinandsen

pfe@clicklearn.com

Per Ferdinandsen has been with ClickLearn since 2017, when the product first caught his eye. He works as Director of Customer Care out of our Copenhagen office and has used ClickLearn Attain since its earliest days. He also likes cross-country skiing and pizza.

Peter Højlund Løvskov

Peter Højlund Løvskov

phl@clicklearn.com

Peter Højlund Løvskov is one of our Customers Success Managers. Peter has worked with ClickLearn for four years, starting out as a Product Evangelist. Before Clicklearn Peter worked for other IT companies as Cloud Specialist for Adobe and later as Account manager at reseller companies before joining ClickLearn. Peter is actually an educated Chef and has worked at various Michelin star restaurants before switching career to the IT business.

CEO, Joachim Schiermacher in the George Hardy library

We want to create a unique experience for our existing authors, who know what they want to do with ClickLearn.

— Joachim Schiermacher

CEO, ClickLearn

9

+9 hours of advanced ClickLearn content

Experts

Meet ClickLearn evangelists

18

18 sessions, interactive talks and examples of practices

Chat

Get answers to your questions via integrated live chat

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