The User Experience Panel is an intelligent sidebar that resides within the applications where users work every day. It presents the necessary instructions in the flow of work without causing interruptions.
AI Chat Function New!
Conversational learning through Generative AI creates new content and explanations in natural language, assisting system users in solving any task or issue. All conversations are generated based on your company's information and assets.
Company Assets Integration New!
Fixed & core usage
Dynamic & ext. usage
Utilize your company’s information and assets alongside AI to generate concise and informative summaries from instructional content, such as documents, videos, or process descriptions. You can either upload company content periodically for static summaries or provide instructions for automatic generation of summaries based on the latest content (dynamic).
Producing content
Record & edit processes
The fundamental proposition of ClickLearn lies in its ability to directly record actions from your business system and automatically convert them into clear instructions, presented in various formats that facilitate learning. Additionally, the editor enables customization of your material to achieve the desired appearance and feel.
Replay Instructions
ClickLearn enables automatic recapture of your instructions through its unique replay functionality, keeping them current even after upgrading to a newer version of your business system.
Online community & academy
24/7 access to advice and best practices from Authors around the world, along with the ClickLearn Academy, further improves your documentation skillset.
Personnel onboarding, service & support
Recording across platforms
1 Platform only
3 Platforms
You will have the ability to record across multiple business systems and platforms throughout your application landscape.
Single sign on
Single Sign-On will enable you to use your existing authentication system for all authors and end consumers of content when deploying your material.
Team collaboration & versioning
Authors can collaborate on a single recording to ensure it matches the most recent version.
User experience
50+ Languages
Local language
The ClickLearn VoiceCloud™ is a feature that allows instant auto-narration and provides subtitles in over 50 languages using high-quality voices. ClickLearn can perfectly articulate your messages and align them with your walkthroughs.
Number of learning portals
3
5
Unlimited
Unlimited
ClickLearn enables you to target and structure your content into learning portals. For each of your learning deployments, you will need a learning portal to host and serve this content to your end-users, making it available 24/7 on all devices.
7 Learning formats
Written formats
Written & video
With a single recording, you have already produced three video formats (Show Me, Try Me, and Test Me), three types of written documentation (Word, PDF, and PowerPoint), and a Virtual Assistant built directly into your system.
Learning & feedback Analytics
Gain access to the complete set of analytics delivered by ClickLearn, personalized for each user in the system. Export the data, or use our OData data source to further investigate and drill down into usage data in Microsoft Excel or your favorite Business Intelligence system.
Online assistant & InsideHelp™
Live guidance for end users within your own business application, and a live assistant available if you get stuck in one of your processes.
Advanced
LMS integration & SCORM
If you have a Learning Management System (LMS), you can export ClickLearn content as a SCORM package to be added to your LMS.
Automated Process Testing
ClickLearn enables the use of your business walkthroughs, based on your recordings, as the foundation for creating automated tests of all your key processes. These tests can be fully customized and parameterized to cover every outcome, with scores reported back in a format that is easy to read and understand.