With these new D365 applications and ISV solutions, workers must continuously learn new functionality along with highly integrated workflow processes to perform their jobs. This is putting more pressure on the SI Partners delivering projects and ISVs continuing to provide a premium level of support and training.
By 2025, 70% of organizations will use digital adoption solutions across the entire technology stack to overcome still insufficient application user experiences. (Gartner Digital Workplace Survey)
Join our webinar
Join this fast-paced thought leadership panel to discuss why ISV partners in record numbers are now building "Digital Adoption Practices" to provide guidance and make sure their clients are successful. The session will cover:
- What are the digital adoption, training and support challenges for Dynamics 365 ISV Partners
- Using documentation as the baseline for quality control and automated process testing
- Benefits of localization and maintenance of translations from a single source of recordings
- Reducing help desk tickets with a self-serviced eLearning portal
- How to master customer success management
- The best way to onboard Customers and Reseller Partners
Info about the event:
- Date: Tuesday, June 21, 2022
- Time: 9:00 AM (EDT), 12:00 PM (EDT) or 3:00 PM (EDT)
