Webinar
Master Dynamics 365 CE: The Power of Knowledge Centralization & User Adoption
April 2, 2025 | 12:30 PM EDT / 17:30 CET

Rolling out or upgrading Dynamics 365 CE? The biggest hurdle isn’t the tech—it’s getting employees to use it and overcome the disruption they experience. Without proper adoption strategies, proper training and ongoing support, your software investment can quickly go from an opportunity to a headache.Â
In this live webinar, Jeff Ney, New Dynamic and Fadi Kanaan, ClickLearn, will walk you through the crucial factors for a successful Dynamics CE rollout, focusing on user adoption and the importance of knowledge centralization. They’ll share practical insights and best practices that will help you avoid the common pitfalls that lead to low engagement and frustrated users.Â
Here’s what you’ll learn:
🔑 The Adoption Challenge: Why employees have a hard time with new systems and how you can prevent your CRM rollout from becoming a failure.Â
💡 The Power of Knowledge Centralization: How consolidating your knowledge can ensure consistent, standardized processes, smooth onboarding, and better user retention—especially in industries with high turnover.Â
🧠Consistency is Key: The role of a single source of truth for training, processes, and best practices, and how it drives long-term success.Â
🎯 When to invest a User Adoption Solution: Learn the right time to invest in a user adoption platform and how it can accelerate adoption rates.
🎬 Bonus: Live product demo + Q&A to get your burning questions answered.Â
Save your seat now – don’t let adoption challenges slow your CRM success.Â




