The key to a profitable customer relationship

What role will user group communities play in the future? And especially when we talk about the user adoption of cloud applications. Tom Doran gives his view on this in the Digital Adoption Talks podcast. With 25 years of experience working with NAV, Dynamics Business Central, and his commitment as a board member of the DUG User Group.

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The key to a profitable customer relationship

The quick overview

Tom knows that educated and self-sufficient users are happier users – and ultimately will stick longer with the product. The user group communities can be a strong driver in this enablement.

We have invited Tom Doran from Innovia to talk about why partners should encourage and support their end-users to get established in the community.

With 25 years of experience working with NAV, Dynamics Business Central, and his commitment as a board member of the DUG User Group, he knows that educated and self-sufficient users are happier users – and ultimately will stick longer with the product. The user group communities can be a strong driver in this enablement.

Listen and watch to the podcast on YouTube