Why ClickLearn?
The importance of a user adoption strategy for your software
Whether it is a system upgrade or major implementation, the success of any transformation depends on end-users ability to adopt changes.
- 70% of all software implementations fail - a key reason, poor user adoption
- 83% of senior executives state their biggest challenge is getting staff to use software
- Only 37% of sales reps use their company CRM
- 70% of all software implementation fail - a key reason, poor user adoption
- 83% of senior executives state their biggest challenge is getting staff to use software
- Only 37% of sales reps use their company CRM
Offering our customers to use this integrated training and e-learning platform extends the value and ROI they realize from IFS solutions. The real-time assistants and instructions developed by our Platinum Partner, ClickLearn, have proved highly successful in increasing implementation efficiencies.
David Eager, Vice President, IFS
Manage change & Reduce implementation risk!
With ClickLearn
Create content faster, onboard users better and upgrade changes easier
- Automated creation of documentation
- Authors onboard and start working immediately
- Always up-to-date training materials
- Customizable eLearning portal
- Cross-application recording technology
- Resource-light with no server-side implementation
- Compatible with all enterprise software
- Immediate scaling
- Low yearly cost
... digital adoption the old way
time & resources are wasted
- Resource-heavy on IT and implementation team
- Multiple applications needed for creating materials
- Long learning curve for authors
- Manual work is time-consuming
- Training materials get lost
- Documentation goes quickly out of date
- High yearly costs for training and consultants
70% of all software implementations are not successful or fail
…a key reason is poor user adoption. Don’t just take our word for it.
Boston Consulting Group (BCG) estimates in their report, Companies Can Flip the Odds of Success in Digital Transformations from 30% to 80%, that 70% of large IT projects including digital transformation implementations wasn’t considered successful as they didn’t meet the desired outcomes. (BCG 2020)
Forbes is under the same impression, where they estimate that 84% of digital transformation projects fail due to the unsuccessful user adoption of the technology. (Forbes 2016)
In relation to project outcomes, McKinsey reports in Delivering large-scale IT projects on time, on budget and on value that most large IT projects run 45% over budget and 7% over schedule, while delivering 56% less value than predicted. (McKinsey 2012)
ClickLearn continues to be leader in G2's reports
Why do users struggle to adopt new or existing technologies?
Although digital transformation should boost effectiveness and workflows, most fail and never deliver the promised results.
Often due to an inefficient or unstructured user adoption strategy.
- Change is hard and people don't like change
- Employees will resist adoption, if they can't get the help they need
- One off trainings or complex manuals don't work for all (if any)
Why prioritize user adoption?
The answer is clear; to make your software implementations successful. Become part of the 30% that succeed in getting users to adopt software.
ClickLearn helps you succeed by:
- Writing the user instructions for you
- Producing training in multiple formats including video
- Updating documentation and training automatically
- Delivering on-screen guidance inside your applications
- Providing a complete eLearning portal
- Recording documentation across all your platforms
- Getting ClickLearn up and running quickly
What makes ClickLearn the best?
