We listen for personal messages and we listen to corporate messages, and we only listen to them if the right people give that message.Â
Janet Robb, Senior Customer Success Manager, Microsoft
Janet Robb, an expert in digital transformation with Microsoft, shares her invaluable insights on the significance of proficiency and adoption in driving successful outcomes in digital transformation projects.
She emphasizes the need to understand the personal journey of individuals and provides practical strategies for organizations to secure buy-in and combat change fatigue. Robb also highlights the importance of benchmarking success factors, recognizing the value of change practitioners, and rethinking training and change management approaches.
This thought-provoking conversation offers essential lessons for anyone involved in digital transformation initiatives, reminding us to prioritize people and their personal journeys for successful digital adoption.