Strategies for CRM Success

Digital adoption solutions help CRM managers and partners that are already working hard work smarter. Drive value and growth without increasing team size.

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Driving value and  growth without increasing team size is what digital adoption solutions are all about.

In this episode Dan Madden, CRM Director at Ascensus, shares his experience with how digital adoption tools have been his key to positively supporting business growth.

You’ll learn about the role digital adoption plays in CRM including:

  1. What to do if you don’t have adequate front end learning and development resources.

  2. How to embrace the barrier of training & automation to successfully drive online initiatives. Hint: Dan suggests starting off small and thinking big!

  3. How fully embracing training, remotely embedded within technology, allows for exponential growth of the user base.

  4. What CRM managers and partners can do to better support digital adoption in their projects.

Most importantly, you’ll find out and how digital adoption solutions help CRM managers and partners who are already working hard work even smarter. 

Case Story: Dynamics 365 training platform

Ascensus chose ClickLearn as its Dynamics 365 training platform because it needed a way to ensure end-user training while driving their CRM enterprise roadmap.