The Role of AI in Learning Platforms

Join in for this episode exploring the role of AI in learning platforms with Microsoft 365 MVP and LinkedIn Learning contributor Chantal Bossé. If you're questioning how AI will change expectations for instructors and content designers, this is for you! Chantal and fellow Microsoft MVP Rick McCutcheon and ClickLearn's Daniel Garcia share the latest developments in AI and learning platforms including Microsoft's CoPilot, ChatGPT, and more. With a focus and passion for Teams and PowerPoint, Chantal covers the past to the present in learning content creation and outlines what forms of content work best for which platforms –and what instructors and creators of learning content can expect with (and from) AI! Spoiler alert: Use AI as a content creation assistant and not a driver!

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You can use AI, but the bottom line is we should always check what has been blurted out by the AI, making sure it’s right, making sure it feels human and that we’re not just on…

It’s called copilot for a reason. It’s not being on autopilot. We should use it as an assistant, not as the driver of our content.

Chantal Bosse

Chantal Bossé, Microsoft 365 Trainer, Speaker, & Author

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Are you looking to get ahead in the digital adoption game? Then you don’t want to miss out on this episode of Digital Adoption Talks. We’re revealing news on developments in Microsoft Copilot and ClickLearn’s integration with OpenAI.

We’re talking about the forefront of how AI is helping with digital adoption, from providing personalized onboarding experiences to bringing relevant content directly to the right users at the right time. You’ll even hear about a hack for your Teams channels from Microsoft MVP Chantal Bossé.

You’ll hear about the need for technology for improving customer experiences. This podcast delves into the importance of staying up to date on new technologies and understanding how to apply them to solve customer problems. 

We explore how AI-based tools can help with digital adoption and the need to design onboarding experiences that are tailored to the user. We also discuss the value of having conversations about digital adoption with clients early on in the project and ways to extend user adoption across multiple applications and workflows.Â