Automating Documentation & Training to Survive Software Update Cycles
Updating documentation and training materials manually takes too long, and publishing takes even longer. Often, by the time everything is edited and approved, the materials are already outdated. And the cycle begins again.
When an ISV product really takes off, it is no longer scalable to do training and support on a 1-to-1 basis. ISVs need a scalable model that can manage the increased complexity and functionality of the solution.