Chris Gherardini on challenges with AI and the cloud
So we’ve gone to a completely digital model where everything’s accessible from everywhere. That’s not going to change. But as we think about now, AI coming into the play, it’s okay, how’s that changing things?
Because, again, now people are so used to not dealing with contact, having real people, we’re substituting artificial processes for people.
So there’s a whole other revolution that’s going to go there. There are certainly industries that I think are going to do better by this. For other ones, that’s still going to be challenging.
Chris Gherardini, President, Turnkey Technologies
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The quick overview
As organizations increasingly rely on digital tools and AI, Gherardini emphasizes the importance of human connection and the role of Microsoft Partners in driving digital adoption and educating customers.
There are important challenges for businesses to overcome – like building rapport and trust with clients in a remote work environment.
In this episode:
1. Digital transformation. It is not just about the tools we use, it’s about the people behind them. On this episode of Digital Adoption Talks, we explore how AI is influencing the way organizations operate and how to build trust through digital adoption.
2. Challenges with remote work. How to take success to the next level with in-person contact. We also discuss the importance of building relationships and trust through digital platforms.
3. Evolution of AI. How is it shaping the future of digital adoption? We explore the implications of overabundant, automated content on quality and the role of Microsoft partners in leading customers to success.
4. Importance of incremental knowledge and visualization. Especially in customer education and driving user adoption forward.