The User Experience Panel is an intelligent sidebar that resides within the applications where users work every day. It presents the necessary instructions in the flow of work without causing interruptions.
AI Chat Function
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Conversational learning through Generative AI creates new content and explanations in natural language, assisting system users in solving any task or issue. All conversations are generated based on your company's information and assets.
Company Assets Integration
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Utilize your company’s information and assets alongside AI to generate concise and informative summaries from instructional content, such as documents, videos, or process descriptions. You can either upload company content periodically for static summaries or provide instructions for automatic generation of summaries based on the latest content (dynamic).
Fixed & core usage
Dynamic & ext. usage
Producing content
Record & edit processes
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At its core, ClickLearn helps you capture and record work processes directly inside your system and turn them into clear, user-friendly step-by-step guides in 7 different formats. It also gives you the flexibility to customize your training content to achieve the desired look and feel.
Replay instructions
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With its replay functionality, ClickLearn identifies changes and auto-update your instructions automatically, keeping them current as your business system evolves.
Online community & Academy
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Gain 24/7 access to advice and best practices from global experts, combined with the ClickLearn Academy to continuously improve your training and user adoption skills.
Software onboarding, service & support
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Streamline software onboarding with exceptional service and complimentary support available around the clock.
Recording across platforms
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Easily record work processes across multiple business systems and global tech stack.
1 platform only
3 platforms
Single Sign-On (SSO)
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Simplify the login process for everyone with Single Sign-On. One login works for everything, with full access to your content.
Team collaboration & versioning
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If you’re a team of training content creators, you can easily share and collaborate on a single recording. That way, your content always reflects the latest version.
User experience
50+ languages
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With ClickLearn VoiceCloud™ you can instantly add narration and subtitles in over 50 languages and dialects, using natural, high-quality voices that match your walkthroughs perfectly.
Local language
Number of learning portals
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Organize your content with ClickLearn into learning portals, web-based spaces where users can find all materials anytime, on all devices.
3
5
Unlimited
Unlimited
7 Learning formats
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With a single recording, you automatically produce 7 learning formats with a few clicks; three video formats (Show Me, Try Me, and Test Me), three types of written documentation (Word, PDF, and PowerPoint), and a Virtual Assistant built directly into your system.
Written formats
Written & video
Learning & feedback Analytics
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Gain access to the complete set of analytics to see where your users progress, get stuck, and where they need more help. Export the data or use our data source to further investigate and drill down into usage data using Microsoft Excel or your favorite Business Intelligence system.
Online assistant & InsiderHelp™
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Provides live user guidance directly inside your business applications and a real-time assistant to help users when they get stuck.
Advanced
LMS integration & SCORM
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If your organization uses a Learning Management System (LMS), you can easily export content as SCORM packages for seamless integration.
Automated Process Testing
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Turn your recorded walkthroughs into powerful automated process tests. Easily customize and scale your testing across every business scenario with clear, actionable reporting.