Microsoft Dynamics 365 Business Central Training Software

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Achieve greater user adoption of your Dynamics 365 BC implementation

In Dynamics 365 BC migration and implementation projects, training is directly linked to successful user adoption. Unfortunately, it is often overlooked. Many organizations simply don’t have employees dedicated to creating training and documentation. By automating content production with ClickLearn, a D365 BC training software, you can ensure that your users are successfully onboarded while freeing up resources for other business-critical tasks. 

Benefits of using ClickLearn

For Dynamics 365 Business Central and NAV adoption the old way

time & resources are wasted

Support a complete learning experience in Dynamics 365 Business Central.

Great user adoption starts with step-by-step instructions, virtual assistance, e-learning, and process videos.  With ClickLearn, you’ll produce training in seven different formats after recording your processes in BC. Then, with a single click, you’ll get a complete e-learning portal in 45 languages.

Continue the superior learning experience by turning each new Dynamics 365 update into an opportunity with automated technology for updates. The end result is that you’ll be able to quickly onboard the latest Dynamics features and empower your users to achieve expected benefits and organizational objectives.

Here’s how you’ll do it.

#1: Produce training in 7 formats

Ensure the right learning for everyone

ClickLearn produces the right learning format for any training situation in Business Central. PowerPoint slides for classroom training, interactive videos for self-learning, .pdf or .docx (Word) for printing and sharing, HTML for SharePoint, website, or even directly in your business application.

7 Learning Formats

#2: Capture every task in Business Central

ClickLearn writes all the documentation

Simply click through your work processes in Business Central, and our digital adoption platform does the work for you. By automating your content production with ClickLearn, you can create a full set of documentation, interactive videos, and training materials and build these into your Microsoft Dynamics 365 BC.

#3: Maintain & automatically update documentation

Keep your documentation fresh

Automatically update documentation and training materials when changes are made to Business Central. ClickLearn is the ideal solution when upgrading from NAV to BC.

#4: Embedded in your Business Central

Works inside the platform

ClickLearn is embeded in all Dynamics 365 products so you can with live, on-screen guidance inside the Dynamics 365 Business Central create high quality and compliant training documents. You can work across platforms for full coverage through various business processes and non-support programs.

#5: Create your own eLearning portal

A user adoption portal for your users and staff

Build an interactive library covering each business process related to Microsoft Dynamics 365 BC training and encourage users to troubleshoot independently. It will save time and reduce support costs by using a digital adoption platform that keeps your documentation automatically updated and centrally accessible to your employees around the clock.

Implement Immediately At No Cost

#6: Implement immediately at no cost

Make your digital adoption a success

We help you implement and train your training managers so they know how to use ClickLearn in Business Central. Together, we set goals for your company, training managers, and the staff so you succeed with your digital transformation. Implementation, support, and guidance are included with ClickLearn.

#7: Create eLearning across platforms

ClickLearn records across platforms

Most business tasks span multiple applications, including both old and new technology. 

ClickLearn supports the way employees work in their Dynamics 365 solutions, by enabling you to record processes across all Microsoft and other web-based applications. Create and curate a digital adoption plan tailored to your organization.

What makes projects zing?

ClickLearn customers share their digital adoption success stories.


Looking for ways to streamline their technology team’s training and documentation, Open Door was able to optimize and automate business operations with ClickLearn’s Microsoft Dynamics 365 Business Central solution.


Other Dynamic 365 products

More related resources for D365

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When it comes time to implement a new Microsoft Dynamics 365 solution or upgrade an existing deployment, many organizations get the process wrong.
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As organizations increasingly implement more digital solutions, the process of getting employees digitally onboarded has never been more relevant.

Best ways to learn Microsoft Dynamics 365 Business Central

Learning Microsoft Dynamics 365 Business Central (D365 BC) effectively means balancing the theoretical and practical aspects of software learning. For optimal results, it’s crucial to include a blend of interactive tutorials, hands-on exercises, and detailed walkthroughs in your D365 BC training.

Customizing the learning journey to fit individual styles – whether visual, auditory, or kinesthetic – is key to achieving in-depth understanding and mastery of D365 BC. Integrating contextual, real-life scenarios and hands-on-practice further elevates end user understanding, making the learning process more relevant and impactful.

ClickLearn is a versatile learning platform for Microsoft Dynamics 365 Business Central, catering to diverse learning preferences. The intuitive real-world scenarios and interactive guides tailor the D365 BC learning experience to your organizational needs, significantly boosting practical software knowledge.


How to learn Dynamics 365 BC with ClickLearn

ClickLearn streamlines the learning curve for intricate software like Dynamics 365 BC. Begin your journey in just a few steps:


01 | Start a new recording

Get ClickLearn, sign into your account, and start a new recording. 

02 | Click through your process

Simply navigate through your business process in D365 BC. ClickLearn records your steps, creating various training materials tailored for D365 BC.

03 | Review the training materials

Our authoring tool automatically generates diverse formats – from slide presentations to interactive demos, videos, and written guides.

04 | Start training your team

Deploy your custom training content within your organization and track user adoption.

Creating effective training content for Microsoft Dynamics 365 Business Central

Developing effective training materials for Dynamics 365 BC involves balancing informative content and interactive elements. Your documentation should help learners progress from fundamental concepts to advanced features, using straightforward language. Real-life examples anchor the software’s business applications, enhancing relatability.

Incorporate interactive elements like quizzes, simulations, and scenario-based activities to engage diverse learning styles. Videos demonstrating software capabilities or expert insights can further enrich the training experience. It’s crucial to keep training materials up-to-date with the latest Dynamics 365 BC updates and best practices, maintaining relevance and utility.

With ClickLearn, creating dynamic, multimedia-rich training materials is easy, including videos and interactive quizzes. Automated updates to your documentation ensure all content is aligned with the latest D365 BC features, offering learners cutting-edge training resources.

Efficient training cost management for Microsoft Dynamics 365 Business Central

Training costs for Dynamics 365 Business Central can vary, influenced by the training’s depth and breadth. Comprehensive D365 BC training enhances efficiency and productivity, promising a significant ROI.

When budgeting for training, consider factors like instructor fees, costs for creating and updating materials, and investments in practical exercise tools. Also, factor in indirect benefits like increased user satisfaction, error reduction, and streamlined workflows, contributing to a positive ROI.

ClickLearn is a cost-effective training solution for D365 BC, offering a range of training aspects at a competitive price. Our recording technology and eLearning platform help organizations boost efficiency and productivity in D365 BC training.

How to tailor Dynamics 365 BC training for specific industry needs

Customizing Dynamics 365 Business Central training is vital to meet the distinct needs of various business sectors:



In retail, your D365 BC training should focus on enhancing inventory management, sales tracking, and customer data analysis. Highlight the integration of point-of-sale systems and CRM enhancement.


Tailor D365 BC healthcase training for clinical trial management, regulatory compliance, and supply chain logistics, with a focus on secure and efficient handling of sensitive data.

Financial Services

Customize your D365 BC training for risk management, CRM, and compliance tracking, emphasizing integration with existing financial systems.


Adapt D365 BC manufacturing training to include supply chain management, production scheduling, and quality control, incorporating IoT for real-time monitoring and predictive analytics.

D365 Business Central & NAV training FAQ

Effective learning is achieved through a combination of interactive tutorials, hands-on exercises, webinars, and real-world application scenarios, accommodating various learning styles.

High-quality training materials should include clear guides, interactive simulations, and multimedia elements, regularly updated to reflect the latest platform features.

Leveraging Digital Adoption Platforms for real-time training and fostering a culture of continuous learning and peer collaboration are effective strategies.

Budgeting should consider both immediate costs and long-term ROI, including improved efficiency and platform utilization.

Customized training ensures that teams learn relevant functionalities and applications specific to their industry, leading to more effective use of the platform.